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Transferring number from BT
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Old 07-12-2010, 15:15   #1
The_real_dj
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Transferring number from BT

Hello Folks!

Been away for a while but ive just resigned up to virgin. I have requested that our old number gets ported over from BT.
Ive been give 2 stories...

1. I don't need to contact BT, virgin will contact BT and once the number has been ported BT will send a final bill end of story.

2. I have to ring BT to cancel and get passed from call centre to call centre

Does anyone if im ok to just go with the first one??

Cheers

DJ
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Old 07-12-2010, 15:19   #2
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Re: Transferring number from BT

When I moved from VM to BT several years ago, option 1 was the story, the number was transferred but not without problems (caused by BT) but several years later here we still are
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Old 07-12-2010, 20:54   #3
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Re: Transferring number from BT

I've just transferred my number from BT to Virgin without mishap - and they very definitely told me *not* to contact BT. Virgin do it all ...
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Old 07-12-2010, 21:05   #4
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Re: Transferring number from BT

That's cool, didn't want all that retentions department blaa blaa blaaa
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Old 13-12-2010, 22:09   #5
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Re: Transferring number from BT

Agreed -don't contact BT - you will likely lose the number if you cancel. The 'gaining' Telco has the responsibility to contact the 'losing' one when a number ports from one to the other.
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Old 14-12-2010, 19:29   #6
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Re: Transferring number from BT

would not bother vm is a joke
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Old 14-12-2010, 19:40   #7
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Re: Transferring number from BT

Quote:
Originally Posted by chill_fm View Post
would not bother vm is a joke
lol dont say that!!! im all transfered and happy now!
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