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Spanish 902 number
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Old 29-11-2010, 13:07   #1
jennie
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Spanish 902 number

I want to call a Spanish 902 number which is their equivalent of our national call (0870). I get a message saying 'the number you have dialled has not been recognised'.

When I queried this with Virgin, I was told the number is out of order. This is not possible as the number is for the Spanish electricity co. The second time I called, I was told that the number is barred on all Virgin landlines because it is very expensive to call.

I find this amazing as I am left with the choice of using my mobile which will be even more expensive or asking someone if I can use their non-Virgin phone!!

Do Virgin bar calls to national numbers in all countries?

Any comments, suggestions or help with this would be very much appreciated.

Jennie
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Old 29-11-2010, 13:49   #2
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Re: Spanish 902 number

As far as I know you can't call national rate numbers from abroad. Companies using such numbers ought to provide a geographical or local rate number for access from abroad. Have a look at the website of the Spanish utility to see if you can find an alternative number.
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Old 29-11-2010, 14:54   #3
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Re: Spanish 902 number

Thanks very much for your reply.

They don't have any other numbers on their web site and I have tried e-mailing, but no reply. However, I have just found the Spanish equivalent of 'Say No to 0870' so I'll get translating!

Strangely, I can get through on my mobile, but I don't really want to make a long call to Spain on it.

Thanks again for your time. Jennie
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