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What are these charges for please?
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Old 20-09-2010, 19:37   #1
sniper007
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What are these charges for please?

Fixed phone line talk weekends and evenings.

09:28 xxxxxxxxx 01:00 £0.17
10:05 xxxxxxxxx 01:00 £0.17
12:39 Mobile 01:00 £0.26
12:41 Mobile 01:00 £0.26
12:42 xxxxxxxxx 02:00 £0.24
14:57 1471 - Call Return 01:00 £0.36
16:18 Mobile 01:00 £0.26
09:44 Mobile 01:00 £0.26
09:47 xxxxxxxxx 01:00 £0.17
10:45 Mobile 01:00 £0.26
10:44 Fixed Fee 01:00 £0.43
12:00 xxxxxxxxx 01:00 £0.17
12:16 xxxxxxxxx 01:00 £0.17
12:35 Mobile 01:00 £0.26
19:16 Mobile 01:00 £0.22
12:42 xxxxxxxxx 01:00 £0.17
16:40 xxxxxxxxx 01:00 £0.17
13:05 xxxxxxxxx 02:00 £0.24
14:00 xxxxxxxxx 03:00 £0.32
11:12 xxxxxxxxx 02:00 £0.24
11:20 Mobile 01:00 £0.26
18:41 Mobile 02:00 £0.34
19:32 Mobile 01:00 £0.22
12:19 Mobile 01:00 £0.26
16:18 Mobile 01:00 £0.26
16:27 Mobile 01:00 £0.26
17:07 Mobile 01:00 £0.26
10:03 Mobile 01:00 £0.26
10:04 Mobile 01:00 £0.26
10:58 xxxxxxxxx 01:00 £0.17
17:34 Mobile 01:00 £0.26
10:09 xxxxxxxxx 03:00 £0.35
12:29 Mobile 01:00 £0.26
12:42 xxxxxxxxx 01:00 £0.17
15:02 Mobile 01:00 £0.26
14:05 xxxxxxxxx 02:00 £0.24
16:27 xxxxxxxxx 01:00 £0.17
16:10 xxxxxxxxx 02:00 £0.24
09:48 xxxxxxxxx 04:00 £0.44






What are all of the £0.17 and £0.26 for? When my Mrs calls my mobile phone and I don't even answer but immediately hang up and then call her back on my cheap minutes, are we getting charged just because it rung the other end and wasn't picked up?
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Old 20-09-2010, 19:41   #2
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Re: What are these charges for please?

If it goes to voicemail, if your engaged or if you have a music ringtone it will charge
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Old 20-09-2010, 19:48   #3
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Re: What are these charges for please?

connection fee to mobile network
Quote:
Call charges are rounded up to the next penny. A call connection charge of 11.99p per call applies
unless otherwise stated.
http://shop.virginmedia.com/phone/calling-costs.html

http://shop.virginmedia.com/content/...%20July_V1.pdf

http://shop.virginmedia.com/content/...October-v3.pdf

Last edited by vanman; 20-09-2010 at 20:07.
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Old 20-09-2010, 20:12   #4
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Re: What are these charges for please?

Thanks for the help but I am still confused. Can someone spell it out? If I call a mobile and it simply connects and rings, do I get charged? If it charges 11.99p to connect then why don't I see just 12pence costs anywhere? I don't get what the 17p and 26p costs are. They do not match any costs I can see for anything per minute or fees.
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Old 20-09-2010, 20:14   #5
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Re: What are these charges for please?

When you press cancel on your mobile it sends the landline to your voicemail
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Old 20-09-2010, 20:21   #6
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Re: What are these charges for please?

if you look at http://shop.virginmedia.com/content/...%20July_V1.pdf
and see what the connection code is for your phone
then look at http://shop.virginmedia.com/content/...October-v3.pdf
to see the charge is for the code!
your mobile network may also charge a connection fee to virgin hence the 0.26
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Old 20-09-2010, 20:26   #7
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Re: What are these charges for please?

What a rip! I get miffed with landline costs. Any number I want to call is some non included one on the package like 0845 or whatever, and other calls I would want to make to mobiles are just ridiculous.
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Old 20-09-2010, 20:46   #8
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Re: What are these charges for please?

when calling a mobile you get charged from the moment you are connected to the mobile network (before the mobile even rings)

for instance calling an orange mobile which is in the FM4 charge band

connection fee 11.99 pence
standard call charge per minute 13.95 pence(minimum call charge is 1 min)

therefore 11.99 + 13.95 = 25.94 pence

charges are rounded up to the nearest penny ... hence your 26 pence charge
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