17-02-2010, 19:56
|
#1
|
|
cf.member
Join Date: Feb 2010
Posts: 2
|
Damaged Green Cabinet
An artic lorry drove into the cabinet yesterday afternoon and ripped it off. The missus phoned the police as the lorry drove off without stopping. Police attended and tried to make it a bit safer by putting the cabinet back.
Checked our phone line and its dead as is the ladies next door.
My missus phoned VM up as I was away at work and despite explaining what had happened several times they still insisted it was a fault inside our house and booked an engineer to attend on Monday!
I phoned up today and after much explaining managed to get VM to listen. Will take upto 5 days for someone to come out and assess the damage! Great service considering the condition of the box (wires exposed) and probably the amount of people without a phone line!
|
|
|
|
17-02-2010, 20:06
|
#2
|
|
Cable Forum Team
Join Date: Dec 2007
Age: 43
Posts: 15,390
|
Re: Damaged Green Cabinet
Moved to correct forum on OP's request
|
|
|
|
18-02-2010, 00:46
|
#3
|
|
Posting with Cattitude.
Join Date: Feb 2007
Location: Manchester.
Services: XL V+, L BB & phone
Posts: 9,129
|
Re: Damaged Green Cabinet
Oh my goodness, what a mess. Looking at the the first of the photos it's a miracle that the lorry didn't go through the the wall and land on the houses below.
__________________
.......
|
|
|
|
|
18-02-2010, 01:08
|
#4
|
|
Killed You
Join Date: Jul 2007
Location: Chavy Derbyshire
Age: 17
Services: Dell XPS 420.....
Internet: Be* Pro 24Mbps
Phone: HTC HD2... T-Mobile
TV: 32" + Xbox 360 Elite
Posts: 1,480
|
Re: Damaged Green Cabinet
Wow! Eeeeek
|
|
|
|
|
18-02-2010, 01:18
|
#5
|
|
cf.mega poster
Join Date: Mar 2007
Posts: 4,603
|
Re: Damaged Green Cabinet
Eeek, contact the telephony newsgroup and ensure it has been noted down
|
|
|
|
|
19-02-2010, 08:58
|
#6
|
|
© Beam Software
Join Date: Jan 2004
Location: Teesside
Services: BB (30meg),2 x V+ L , XL Phone, IPad.
Posts: 1,370
|
Re: Damaged Green Cabinet
I'm surprised VM aren't acting quicker, won't all those shorted cables be causing problems elsewhere on the network? Anyway, Looks like a hell of a job to sort that mess out, good luck OP.
|
|
|
|
|
19-02-2010, 13:42
|
#7
|
|
Virgin Media Staff
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with V+HD & VM TiVo 1TB > VM XL BB > VM XL Telephone
Posts: 8,037
|
Re: Damaged Green Cabinet
[QUOTE]
Quote:
Originally Posted by powerful_rogue
An artic lorry drove into the cabinet yesterday afternoon and ripped it off. The missus phoned the police as the lorry drove off without stopping. Police attended and tried to make it a bit safer by putting the cabinet back.
Checked our phone line and its dead as is the ladies next door.
My missus phoned VM up as I was away at work and despite explaining what had happened several times they still insisted it was a fault inside our house and booked an engineer to attend on Monday!
I phoned up today and after much explaining managed to get VM to listen. Will take upto 5 days for someone to come out and assess the damage! Great service considering the condition of the box (wires exposed) and probably the amount of people without a phone line!
QUOTE]
|
This sort of damage will have set off a network alarm... have you still got loss of service powerful_rogue ?
__________________
 Countdown has begun... 5 days left at Virgin Media...
|
|
|
|
|
23-02-2010, 22:22
|
#8
|
|
cf.addict
Join Date: Jan 2010
Location: Nottingham
Posts: 190
|
Re: Damaged Green Cabinet
I would have let the tech come out, he would have passed it straight to networks and they would have been out straight away.
Saying that I am surprised that they aren't there already!
|
|
|
|
|
24-02-2010, 10:09
|
#9
|
|
cf.mega poster
Join Date: Jun 2003
Location: Belfast
Age: 35
Posts: 1,345
|
Re: Damaged Green Cabinet
If enough people report it then it will get flagged as an 'outage'.
__________________
TTFN - Ta Ta For Now
|
|
|
|
|
25-02-2010, 01:00
|
#10
|
|
cf.mega poster
Join Date: Aug 2004
Location: Bloody Bromley
Posts: 1,266
|
Re: Damaged Green Cabinet
I don't know about an outage, I'd be on the phone to them shouting rather loudly that they should realise when something's f00bared!!
|
|
|
|
|
25-02-2010, 13:39
|
#11
|
|
cf.mega poster
Join Date: Oct 2008
Location: Norwich
Age: 23
Services: O-bit Surfwise Complete (TalkTalk) 100GB 8am-6pm, unlimited outside hours, £20/month.
Posts: 1,881
|
Re: Damaged Green Cabinet
Quote:
Originally Posted by jrhnewark
I don't know about an outage, I'd be on the phone to them shouting rather loudly that they should realise when something's f00bared!!
|
I hope that was deliberate irony in that statement. 
__________________
"Everyone knows that million-to-one chances happen 9 times out of 10; indeed, it's a common requirement in fairy tales. If the hero didn't have to overcome huge odds, what would be the point?" Terry Pratchett - The Science Of Discworld
|
|
|
|
|
25-02-2010, 15:12
|
#12
|
|
cf.mega poster
Join Date: Aug 2004
Location: Bloody Bromley
Posts: 1,266
|
Re: Damaged Green Cabinet
Quote:
Originally Posted by Turkey Machine
I hope that was deliberate irony in that statement. |
As I say, very loudly!
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 16:47.
|
Join CF
You are here: 
