Caller Display "No Longer Available" after port - Page 10

Guy T · 15-02-2010, 14:50

Still not on in Derby

savvychels · 16-02-2010, 09:13

Thanks to this thread I've just been on the phone with a lovely Scottish lady who was really helpful

I'm in Poole, area reference 20, I didn't get my switch number, but she looked up on the computer (I could hear her typing away) and said it wasn't in my area yet, but noted that it should be available in the next few weeks. She was aware of and up to date with the fact they were rolling it out.

So fingers crossed in the next couple of months I'll finally have it after waiting nearly 10 years LOL!

Guy T · 16-02-2010, 11:47

When I called yesterday I was informed there was no timescale information available for any switches - although the CSR was aware of ongoing upgrades.
Seems a bit strange that they are not working to a schedule! - perhaps they do a lucky draw every Friday for the switch to be upgraded the following week

BenMcr · 16-02-2010, 11:48

They are working to a schedule - however Customer Services don't know it .

They get told which areas are or aren't enabled because the schedule may get changed.

nigelmclelland · 16-02-2010, 23:34

Quote:

Originally Posted by BenMcr

They are working to a schedule - however Customer Services don't know it .

They get told which areas are or aren't enabled because the schedule may get changed.

What type of a schedule may I ask ?

BenMcr · 16-02-2010, 23:45

What do you mean?

nigelmclelland · 16-02-2010, 23:48

Quote:

Originally Posted by BenMcr

What do you mean?

Well,

what areas can expect to be upgraded next ? We understand this might be liable to change, but can you give us any more info ?

BenMcr · 16-02-2010, 23:52

Nope

nigelmclelland · 17-02-2010, 09:45

Quote:

Originally Posted by BenMcr

Nope

So as I see this you know a bit more than you are letting on? were are you getting your info from Ben ?

Digital Fanatic · 19-02-2010, 13:45

Quote:

Originally Posted by nigelmclelland

So as I see this you know a bit more than you are letting on? were are you getting your info from Ben ?

errr.... work?

nigelmclelland · 01-03-2010, 14:34

Anyone else had any joy getting caller display for the 1st time ?

Guy T · 09-03-2010, 17:16

Not yet in Derby !

nigelmclelland · 22-03-2010, 09:43

Quote:

Originally Posted by Guy T

Not yet in Derby !

Any sign of life in Derby yet ?

AndyCalling · 01-04-2010, 15:32

Just checked again in Southampton (Area 20) and it's still not available on my switch yet.

lemarsh · 06-04-2010, 15:50

not sure what area/switch I am on, but ex c&w in Addlestone (Surrey) - and comes under hersham for tv, though expect phones are different.

just rung up VM, and not available here, and like others, no idea when (although dont believe the 'to far away from exchange' comment - queried, and have escalated as not a proper reason - prefer the truth as opposed to the 1st thing that sounds plausible to some - however, happy to be proved wrong).