No dialtone on cordless phone. Is it me or is it it?

Pofadda · 07-01-2009, 14:32

My second-hand BT Esprit 1250 twin DECT phones fail to elicit a dial tone or answer an incoming call. They are registered and can page each other. They make the right called-number beeps when I call out, but no call tone. The Dial Mode is 'Tone/Timed break', if that helps.

The phone line is fine when connected to a normal landline phone and if connected to another DECT cordless.

Is this a duff hardware issue or have missed something obvious?

If this is an inappropriate forum, please suggest a better one!

Wild Oscar · 08-01-2009, 23:19

I had a similar problem a couple of months ago!.

http://www.cableforum.co.uk/board/59...ss-phones.html

Both my cordless answerphones (which used to work fine!) no now longer connect to Virgin cable .. a cord-ed phone however works without issue!!

Pofadda · 08-01-2009, 23:57

Thanks for that gloomy message! I've emailed BT's (outsourced) helpdesk with this and a related handset problem. I have no expectations of a worthwhile outcome. Oh well...

weesteev · 09-01-2009, 10:19

Pofadda, did the phones ever work on your line or are they new phones?

I recently purchased the BT 1500 dual phones and they would not work through the old phone cable with my Siemens DECT phone, I had to use the BT provided phone cable.

Pofadda · 09-01-2009, 16:23

Ta, weesteev, I have just tried the cable that came with the phones but no joy...