Caller Display not available? - Page 6

mersey70 · 02-05-2010, 19:11

Quote:

Originally Posted by nigelmclelland

Yes, but if you read the second-to-last post by Mersey70 you will see they are SLOWLY introducing caller id to areas that are without.

---------- Post added at 17:59 ---------- Previous post was at 17:57 ----------

Talking of caller display what year did BT introduce caller display? Bear in mind that it's now 2010 and Virginmedia are only just catching on to the fact that Caller ID is a basic requirement. We should be able to text from our land lines next ?

I know a retired BT Engineer and he said they introduced CLI to the public late in 1994 but only on their digital exchanges and that all exchanges were digital by 1998.

I don't know about sending texts as it is not a feature that appeals to me as I never send texts from my mobile but I have received texts converted to voicemail on my landline. And very annoying they are too, even when deleted the phone still rings a couple more times with the same message my nephew thinks doing this is hilarious!

nigelmclelland · 03-05-2010, 19:15

So what we are saying is that Virginmedia has taken 12-16 years longer than BT to implement caller display, That is assuming they stick to their promise of enabeling all areas by the end of 2010! - Are all Virginmedia telephone exchanges digital ?

Digital Fanatic · 03-05-2010, 19:39

Quote:

Originally Posted by nigelmclelland

So what we are saying is that Virginmedia has taken 12-16 years longer than BT to implement caller display, That is assuming they stick to their promise of enabeling all areas by the end of 2010! - Are all Virginmedia telephone exchanges digital ?

Virgin Media switches are lots of different cable companies all bought up by the larger cable companies (ntl: & Telewest) over the last 10-12 years.

Some switches on the ex-NTL side were not capable of supporting the extra features such as Caller Display.

VM has been in existance as a fully merged company for just over 3 years. They are in the process of upgrading the remaining switches to enable Caller Display.

Telewest switches were all able to offer Caller Display for many years before the merger.

mersey70 · 03-05-2010, 20:10

Quote:

Originally Posted by nigelmclelland

So what we are saying is that Virginmedia has taken 12-16 years longer than BT to implement caller display, That is assuming they stick to their promise of enabeling all areas by the end of 2010! - Are all Virginmedia telephone exchanges digital ?

I would be very surprised if Virgin's telephone exchanges are anything but digital but maybe because the network is such a mish mash of legacy systems all the old companies must have had different ideas of what services people would want when the exchanges were built and so CLI just wasn't included in some.

My Dad reminded me that when he switched to Nynex from BT way back in the early 90's (when the Manchester/Wirral network was first built), that unlike BT it also didn't originally provide 1471.

Guy T · 08-05-2010, 09:15

Still not available in Derby !

nigelmclelland · 18-05-2010, 13:30

Quote:

Originally Posted by Guy T

Still not available in Derby !

What switch are you on ?

Guy T · 19-05-2010, 12:58

DB1

saabmania2 · 20-05-2010, 07:23

still not available in brighton either :-( i really hope they can sort it out soon it seems stupid in this day and age that something that has been around for years cannot be got

nigelmclelland · 20-05-2010, 08:54

I am sure Caller Id will be availible soon (see previous posts) in your area- Keep trying.

Guy T · 20-05-2010, 19:15

Quote:

Originally Posted by nigelmclelland

I am sure Caller Id will be availible soon (see previous posts) in your area- Keep trying.

I do keep trying - last time they said we will call you when its available! - Hah! not much chance of that happening is there!!!!!!!

mersey70 · 23-05-2010, 13:22

I was constantly advised that CLI was not available when it transpired it actually was. I was lucky as a fellow forum member was on the same switch as me and he had the service, he told me to find out what switch I was on as he lived quite near to me and Virgin confirmed I was on the same one. I posted over on the Virgin Forum to advise of this and they then agreed it was in fact available, their database was out of date.

The crazy thing is they advised me prior to me being connected to Virgin that it was available and when they told me it wasn't I asked for the telephone to be disconnected and they offered me a decent retention deal not to cancel when I'd only been with them for just over 2 months (I still had BT for a while and it was only when the BT service was fully disconnected I tried to order CLI) so it has cost them money.

I can't complain for the period of the retention deal but it really shoudn't cost £24 a year for CLI on top of the very, very expensive telephone service. I doubt I will continue with the telephone when my contract is up.