07-08-2005, 01:46
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#1
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cf.mega poster
Join Date: Nov 2004
Posts: 7,737
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Crackle on the line
Hiya all,
I am unsure about this problem I have a new phone a standard generic corded one, and when making or recieving a call, I get a static crackle sound on the line, the other party cannot hear it but I can at my end, is this my phone or is it the line.
Would like to know before I shell out on another phone of which the GF has made "clear" *NAG NAG* it has to be cordless.
Thanks
Andrew
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07-08-2005, 01:49
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#2
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Cable Forum Team
Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 17,451
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Re: Crackle on the line
It could be the socket... Try the phone in another socket, if it still crackles, it's the phone.
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07-08-2005, 02:33
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#3
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Long John Silver wannabe
Join Date: Jun 2003
Location: Treasure Island
Age: 62
Services: NTL cable 20mb Broadband, V+ package.
Posts: 1,951
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Re: Crackle on the line
Sounds like the ear piece has a bad connection, might sound daft but try giving the handset a sharp bang on something, not so much has to break it but enough to dislodge any bit of grime/dust from the earpiece connection.
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07-08-2005, 23:23
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#4
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cf.mega poster
Join Date: Nov 2004
Posts: 7,737
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Re: Crackle on the line
Thanks I gave it a little bang on window sill and it shutup although it does come and go anyway, but it came back about 1hour later when calling for takeout. Also I hoovered the sockets to make sure no dust was in there, ( i only have a single phone connecter socket )
Looks like a new phone then today.
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07-08-2005, 23:32
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#5
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vista home premium user
Join Date: Jul 2004
Location: chavy Nottingham
Age: 24
Services: Freeview, Sky+ on big TV, 2 Mb/s NTL BB, mega PC, PSP, PDA, N95
Posts: 6,355
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Re: Crackle on the line
Is that like having a train on the line?
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 10111 pts
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08-08-2005, 06:04
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#6
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cf.mega poster
Join Date: Nov 2004
Posts: 7,737
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Re: Crackle on the line
sounds like someone is crackling a tesco carry bag.
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08-08-2005, 16:18
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#7
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Hello !
Join Date: Mar 2004
Location: East Midlands
Services: VMedia 2mb
Posts: 10,993
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Re: Crackle on the line
Could be a problem with the phone itself or the wire.
Try a different socket if you have one in the house and also a different phone.
If you keep on having problems it may be a problem further down the line. Good luck.
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09-08-2005, 05:18
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#8
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cf.mega poster
Join Date: Nov 2004
Posts: 7,737
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Re: Crackle on the line
Well we need a cordless phone anyways so I shall get one on Wednesday and if it is that I shall double clean the single socket we have and then if it is still there I guess its time to call NTL.
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09-08-2005, 09:43
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#9
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Guest
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Re: Crackle on the line
Hi Saxo,
Don't know if this info will help, but I had same probs as you recently.
I've got the 3in1 package from NTL, and 'phone crackles, tv dies, and internet used to just stop, rang NTL, guy arrived and I was told the cable into the outer box on the wall outside was too thin to carry the capacity of services I'm using.
They arranged to re-do the cabling, and now all is well (this was done on day one of my services going live).
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