Originally Posted by Matt D

First problem I've had in ages....


2mb service, via a Terayon SACM. Don't have DTV, just BB & telco. Location is Cambridge, CB2.


SACM connected to a Linksys WRT54G router, which is connected to my PC (XP Pro SP2) via ethernet (no need for wireless for my main PC as the router sits on top of it).


BB died yesterday. The cable light went out yesterday afternoon, & wouldn't come back.

I tried rebooting the modem, with no luck.

Phoned ntl TS. They told me to reboot the modem again. Didn't help. Then put me on hold while they did something at their end. Told to turn it off again, for a bit longer. Still no use, still no cable light after turning it back on.

So...the TS guy booked an engineer for me for Thursday.


But...then it came back to life sometime in the night. Steady cable light, connection appeared to be working OK.


Great, I thought. No need to take a day off for the engineer visit.

But then I noticed it seemed slower than it should be, so ran some speed tests.

Robin Walker's test gives a speed more like what you'd expect for 1mb not 2mb:



Tried it a few times, similar results each time. Also tried speed tests at ADSLGuide & a couple of other sites, all gave a speed of around 1mb/s or less.


Phoned ntl again this evening. The support guy didn't seem to think there was anything wrong, but said maybe I should still have the engineer come out anyway to check it all.