Well I must say I have been with NTL for Tv and phone for a good few years and have had no problems....I changed from SKY as soon as they put it into the Stockport area....I must be one of the lucky one's....already done the feedback form Neil....I have no idea if the web BB signup function is still now problem free but I think potential users should give it a miss...unless you are at home all day or don't mind wasteing your well earned holiday time as my girlfriend did!
Divil
PS the system even gave me a order ref number....so it wasn't just a flakey completion of the form on my part.