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setch · 28-07-2005, 10:11

My kids and wife are both saying that they think the picture is better on Sky.
All of my friends who have switched to Sky say the samething. So I guess that for Sky picture quality is subjective. If you live next to a load of pylons or in a valley you may get some interference.

With NTL, although the picture quality was acceptable, the frequent loss of service was not. The lack of experience of their support staff was also not acceptable. If I could be bothered (which I am not), I could pull all the recordings of the conversations that I have had with NTL over the last 3 weeks regarding my fault. They highlight to a great degree the amount of guess work that takes place and would make interesting listening for those people not privy to the recordings made by NTL for training purposes.

I now look forward to 2006 when HD from Sky arrives as I would guess that it will take NTL years to get it's head out of the sand and roll it out. And when they do, they will probably cock it up or worse still not bother tell their support staff that they are offering it as a service to its client base.

Setch

28-07-2005, 10:11	#7
setch cf.addict Join Date: Nov 2003 Location: harlow Posts: 177	Re: Goodbye NTL, hello Sky My kids and wife are both saying that they think the picture is better on Sky. All of my friends who have switched to Sky say the samething. So I guess that for Sky picture quality is subjective. If you live next to a load of pylons or in a valley you may get some interference. With NTL, although the picture quality was acceptable, the frequent loss of service was not. The lack of experience of their support staff was also not acceptable. If I could be bothered (which I am not), I could pull all the recordings of the conversations that I have had with NTL over the last 3 weeks regarding my fault. They highlight to a great degree the amount of guess work that takes place and would make interesting listening for those people not privy to the recordings made by NTL for training purposes. I now look forward to 2006 when HD from Sky arrives as I would guess that it will take NTL years to get it's head out of the sand and roll it out. And when they do, they will probably cock it up or worse still not bother tell their support staff that they are offering it as a service to its client base. Setch