Hi, i too have a samsung box, ive had it for some 4 months now an it simply wont display any thing in wide screen. Selecting wide screen in the options has no effect what so ever. I have spoken to customer support about it to be told its a fault with the software version in the stb and will be fixed in an update at some point in the future but having said that theres been 2 updates since i recieved my samsung an neither fixed it.
I guess we must put up with it an continue to pay for half a picture.
(funny enough ive just had ntl accounts on demanding £5 arrears on my account or its to be down graded).
Now thas what i call a service. lol
typical ntl.