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danielclode · 20-06-2005, 10:23

Hi guys,

Need some help please! He had broadband put in today but its playing complete havoc. We're trying to set it up,
When i run the install CD it will not authenticate my user details. Alos, when i try to go to 80.5.178.26 the page hangs and it does not let me go to the page. I Have tried calling several times and they say it is a setting on my laptop. Yet i tried going to this page at work on the same laptop and it lets me see the page but will obvouisly not let me register, so would indicate not a laptop issue

All firewalls/AV have been turned off, and i also tried pinging bbc.co.uk which does ping, showing that all the connections are fine surely.

Any suggestions would be greatly appreciated as NTL just say a laptop issue, i even tried another machine at home and this can up with the same problems?

Thanks in advance

20-06-2005, 10:23	#1
danielclode Inactive Join Date: Jun 2005 Posts: 8	Installation Hi guys, Need some help please! He had broadband put in today but its playing complete havoc. We're trying to set it up, When i run the install CD it will not authenticate my user details. Alos, when i try to go to 80.5.178.26 the page hangs and it does not let me go to the page. I Have tried calling several times and they say it is a setting on my laptop. Yet i tried going to this page at work on the same laptop and it lets me see the page but will obvouisly not let me register, so would indicate not a laptop issue All firewalls/AV have been turned off, and i also tried pinging bbc.co.uk which does ping, showing that all the connections are fine surely. Any suggestions would be greatly appreciated as NTL just say a laptop issue, i even tried another machine at home and this can up with the same problems? Thanks in advance