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Originally Posted by Widescreen
Got the same problem, cannot locate channels, check cables..... 
Been like that since 10 last night, and ntl are aware off this problem they say.
If your phone their fault service, listen to the message and if its got your postcode or area, then you know "they are aware" if not then you will have to report it tomorrow. |
Can you tell me that fault number? All we get from the customer service line, after doing the Menu mamba, is a message saying their office is closed now...
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Originally Posted by paulyoung666
hi and  to the site , try unplugging the boxes for a few minutes , if this does not cure it then you will have to wait till tomorrow now , unless it is an emergency telephone fault that will hopefully be dealt with straight away  |
The phone seems to be working. We tried unconnecting the box, no luck. Does the broadband run through the TV's cable box (it's not my house, so I don;t know myself)?