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Chris_1013 · 10-06-2005, 18:47

OK - since having my new Samsung box when I go to the Broadband Plus page it just gives me the signup page. Now, I'm guessing what's happening is when you register is adds Broadband Plus to your account specific to the box, now the box has changed it's not going to let me in cos it doesn't think I'm paying for it?

I could just sign up again - but don't want to pay for it twice, obviously - do I just phone up, cancel and re-subscribe, or can someone (not an Indian script monkey) switch it over for me if I phone Customer Services? Anyone know?

10-06-2005, 18:47	#1
Chris_1013 Inactive Join Date: Dec 2003 Location: Hampshire Age: 25 Services: NTL Family Pack, 2Mb BB via Samsung STB, NTL phone. Posts: 23	Broadband Plus since new STB OK - since having my new Samsung box when I go to the Broadband Plus page it just gives me the signup page. Now, I'm guessing what's happening is when you register is adds Broadband Plus to your account specific to the box, now the box has changed it's not going to let me in cos it doesn't think I'm paying for it? I could just sign up again - but don't want to pay for it twice, obviously - do I just phone up, cancel and re-subscribe, or can someone (not an Indian script monkey) switch it over for me if I phone Customer Services? Anyone know?