[spike7451]

Firstly,
Go to services,-rearrange channels & then you can manually put them into order (highlight ,say,Sky 1,& press the number for 'move up/down'
That will allow you to re-arrange your channels.
For the BB, go to the Digi box &Press 'pageup-down-blue' go to page 3.Under 'conn status' it should read '5 conn(connected)(useful tip to check if it's ok)
If you dont have this,you have no return path & niether BB nor Interactive will work.
Spike