[caroline]

Hi All

ok when i download something my speed is fine, but when someone downloads from me it just drops off to zero every time, ive talked to ntl twice now and they say my connection is fine, but how can it be ? alse when i brouse the internet it can be slow, have got some results to this,

downsream SNR 34.3db
upstream 49.50 dbmv
when i click on the upstream status i cant see no numbers that change.

please can someone help, ive been on the phone to ntl but they seem to not believe me and say the signel im getting is fine, but how can it be.

caroline