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Buzzby · 10-05-2005, 20:03

Last summer my ex decided to change her name. She sent off a letter etc to NTL about the name change. She also telephoned as well.

All bills stopped for her BB internet service, her only service. Every month till december she would ring up to update her details and request a bill.

Today her internet was finally stopped, nothing was ever said or done by NTL. She had given up calling and wasting money after 6 months.

What the **** is wrong with NTL's billing systems and people??????

10-05-2005, 20:03	#1
Buzzby cf.member Join Date: Jun 2003 Location: Cambridge Services: TV + Phone + 10mB internet from NTL Posts: 94	Does anyone at NTL ever listen??? Last summer my ex decided to change her name. She sent off a letter etc to NTL about the name change. She also telephoned as well. All bills stopped for her BB internet service, her only service. Every month till december she would ring up to update her details and request a bill. Today her internet was finally stopped, nothing was ever said or done by NTL. She had given up calling and wasting money after 6 months. What the **** is wrong with NTL's billing systems and people??????