Q.)When is a NHS Direct Walk-In center not a walk-in center?
A.) When you aren't allowed to walk in and have to make an appointment to see a doctor.
Having rang her doctor's surgery as soon as it opened this morning and finally got past the engaged tone at 0930, my partners mother was told that all appointments were booked for today and that no matter how unwell she is she cannot see her doctor.
Now, since she has been unwell since Friday (possible food poisoning) she was a little put out by this and asked for the emergency walk in center number so she could be treated today. Imagine her suprise when upon calling the Walk-In center she was told she would need an
appointment to be seen.
Amazing, you think, well try this, she was then told that as there was currently
no doctor at the Walk-In center she couldn't make an appointment and that they would call back when one arrived.
What sort of Walk-In center has no medical cover 2 hours after it is supposed to open it's doors to anyone that needed treatment and could walk through the entrance??? The mind boggles how this sort of thing can happen and what a seriously unwell, dehydrated pensionner has to do to get medical treatment these days
It's even funnier when you look at the NHS site and it states that
To say a certain other member of the forum is
not amused by this and is even thinking of getting the car out, would be an understatement!