Cable Forum - View Single Post

melevittfl · 09-05-2005, 09:51

Hi,

We received a strange letter from NTL the other day. It says that our broadband speed will be upgraded from our current 1.5MB to 3MB.

All well and good, except we were never on the 1.5MB tarrif. We had the 750K tarrif and have been upgraded to the 2MB tarrif.

So, should I ignore the letter? I'm concerned that I'm suddenly going to be paying for a service I don't want.

Has anyone else gotten a letter with the wrong speed details?

09-05-2005, 09:51	#1
melevittfl cf.member Join Date: Jun 2003 Posts: 94	Strange letter from NTL Hi, We received a strange letter from NTL the other day. It says that our broadband speed will be upgraded from our current 1.5MB to 3MB. All well and good, except we were never on the 1.5MB tarrif. We had the 750K tarrif and have been upgraded to the 2MB tarrif. So, should I ignore the letter? I'm concerned that I'm suddenly going to be paying for a service I don't want. Has anyone else gotten a letter with the wrong speed details?