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Old 22-03-2005, 10:24   #2
Gareth
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Join Date: Dec 2003
Age: 33
Posts: 7,098
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Re: Sorry, our agents are currently busy

I'd rather have a robotic voice say once at the beginning that they 'cannot take my call for the moment cause all their agents are stood at the coffee machine right now' and then play music all the time till they get back.

One of the American offices for the place I work doesn't have any talking, and the hold music is their local radio station... which is nice.
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