Thread: ntl complaints procedures.
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Old 21-01-2005, 13:37   #1
ian@huth
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ISP complaints procedures.
Just read an article on El Reg http://www.theregister.co.uk/2005/01...com_gio_probe/ regarding Gio complaints. In it mentions "Under the Communications Act 2003, ISPs and other comms suppliers must have complaints procedures in place".

It would be a good idea to have the official compaints procedures applicable to NTL and Telewest listed in the "Articles" section if anyone can find out what they are.
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