Query After Installing Zonealarm

[polybear01]

Hi,
I purchased a copy of Zonealarm Internet Security Suite 2005 (CD version) from Amazon and have installed it o.k. by using the licence number contained within the CD case. I've also registerd with Zonelabs so i get the updates. When I open Zonealarm Security Suite and click on the "Product Info" tab I get the following information:-

"Support and Update Information: Your product update service subscription expired on 30/03/2006 (Note: this is the date when I first installed the CD)
Your Zonealarm Security Suite service expires in 345 days".

"Registration: The copy of Zonealarm Security Suite was registered on 02/04/2006".

The Licence number shown is the same as I entered when installing the CD.

Everything seemed fine at first, but then I started getting a Zonealarm message telling me the following:


LICENCE EXPIRED
IMPORTANT SERVICE EXPIRATION NOTICE
YOUR ANTI-VIRUS AND ANTI-SPYWARE SUBSCRIPTION HAS EXPIRED
ALSO EXPIRED: PRODUCT UPDATES, SUPPORT, SMART DEFENCE ADVISOR, PARENTAL CONTROL

"YOU WILL NOT RECEIVE THE LATEST DEFINITIONS TO PROTECT AGAINST NEWLY DISCOVERED THREATS"

THE SCREEN THEN INVITES ME TO RENEW MY ZONEALARM.

At the moment I still appear to be getting automatic updates, but why does it tell me my "service subscription expired on 30/03/2006?" I've not seen the LICENCE EXPIRED message recently though.

Many Thanks.
Polybear01.

[homealone]

Hi

I'm at work at the moment, but I'll try to remember to have a look when I get home, I seem to recall there is an option to re-do the registration, but I may be mistaken

[homealone]

Hi

attached is a screenie of my setup - I would try the 'change reg' option & put in the same details as you did before.

sometimes registration doesn't seem to 'take' immediately, but re-booting & restarting ZAP, will usually work....

let us know how you get on

[polybear]

Hi, many thanks for the help - I'll try it tonite and let you know the outcome.
Polybear.