Pah! Lightweights all of you
I had this call about 6 weeks ago, I was in work and my daughter took it, said I would be back later. Then they called back when my wife was in and same again, said I would be back later. Anyway, they phoned back when I was at home and the fun started...
'Hello, I am from Microsoft and we have reports that you laptop is infected with a virus'
<me> Really? Oh thank God you called. Can you help?'
'Don't worry sir, we can fix for you'
<me> Please do, I am so glad you called'
Anyway, they asked me to start my laptop up so I wandered into the back room and started it up. Carried on chatting and it booted.
'OK Sir, can you click on Start'
<me> I don't have a start'
'The button on the bottom left'
<me> sorry, I don't have anything on the bottom left called Start'
I was running Ubuntu on the lappy so hence no Start button! Carried on with this for while and they convinced me to open a web browser which I did but obviously ActiveX doesn't run on Linux so no auto install of LogMeIn which they wanted. The guy then said he would pass me onto the Senior Engineer.
Same thing again but with several reboots. Half an hour had whizzed by now.
I eventually told them I was running Linux and the guy said 'Dont worry Sir, Microsoft wrote Linux so I would still be OK' WHAAAAAT
All in all, I had kept them on for just under an hour, which by my reckoning, had probably saved at least 4 people from getting scammed.
All in all, a great evening