virus worm help

[COL]

hi all
was wondering if anyone could help me.

last night i started having problems with my laptop i have picked up a virus, i keep getting 2 pop ups from avast

avast waring
malware was found
------ win32.rootkit-gen(rtk)
------ win32:aluureon-ET(rtk)

and from windows defender

trojandownloader:win32/fakeinit

i have ran win/def to remove these then ran avast scan on restart i think it does it in boot mode.

but when i restarted the computer i had a black screen with a pop up
msa.exe has stopped working
then under that another pop up
spyware alert worm.win32.netsky
i close these popups
vista start but i cannot connect to the internet an the virus alert pop up start again.

please can any on help an sorry for going on

[DaiNasty]

Download and run the free version of Malwarebytes anti-malware.
http://www.malwarebytes.org/mbam.php

msa.exe is part of a rogue MS Antivirus program that attempts to get you to part with credit card details.

Manual removal instructions here although the Malwarebytes program should kill the little beggar.

http://www.xp-vista.com/spyware-remo...l-instructions

[Matty_]

Also try running Malwarebytes in Safe-Mode, F8 at start up, good luck...

Maybe also run asquared free as well but check before you remove anything as it can throw up false positives. http://www.emsisoft.com/en/software/free/

Do not do any online banking, etc for now and when you have an idea that your clean it may be worth changing your passwords.

[COL]

thank you i will give it a try

[COL]

WOW it took 2 half hours to complete but it found 60 odd infections i have manage to get my internet connection back
so a big thank you

but still getting an avast pop up
win32:rootkit-gen(rtk)

an when i restart the computer catalyst control centre has stopped working

am going to try asquared an see if that helps

[DaiNasty]

Is the avast pop-up referring to remnants left in system restore?
If so, you cannot clean them in the normal way. You need to de-activate system restore and reboot to remove all restore points. Then re-enable system restore once you are sure your system is clean.

To be honest, if I found that level of infection on one of my machines I'd be seriously considering a clean install. But that's a decision only you can make.

[COL]

i tried to do a clean install of vista as i have the disks but now i have two operating systems on the same laptop ?

[DaiNasty]

Originally Posted by COL

i tried to do a clean install of vista as i have the disks but now i have two operating systems on the same laptop ?

Looks like you might have missed a step. You need to boot from the Vista dvd and choose the 'Custom Install' option. Then delete and create a new partition. That will destroy all remnants of the previous installs so you can proceed with a fresh and virus-free computer.

Do you have all your important files backed up, as once you perform the above step they are all gone for good.

[COL]

thanks for your help i did miss a step.
i had press f12 then run the install
it then let me delete the old stuff
now i got a new fresh clean install cheers again for all your help

[DaiNasty]

You're welcome. Although virus cleaning tools are pretty good it's never possible to be 100% sure you've zapped them all. Sometimes it's better to start afresh and be certain that you have a clean machine.