Pigeon PP spyware problem

[joe2007]

I Have AOL SPYWARE PROTECTION and I am having the same problem! A message appears in the right saying it has removed and blocked "PIGEON PP", but I hasn't becase this box keeps appearing regularly. I have tried a good few Spyware and Adware removers but had no luck (Ad-Aware/AVG-Antispyware/Spydoctor/Prevx2 and currently running Norton 360 but doesn't detect Pigeon PP. PLEASE HELP!! (If anyone has had the same problem and has resolved the issue please reply to this message).

[hes]

Finally heard fron Virgin. This is reply:

Thanks for getting in touch with the Virgin Media support team.

Thanks for your patience waiting for us to reply to your email and
please accept our sincere apologies for the delay. Rest assured that we
are working very hard to answer every customer enquiry, and to ensure
that our reply times reduce back to normal as soon as possible.

While PCGuard will attempt to discover all viruses/spyware trying to be
installed your computer there is a small period of time after a virus is
released before a 'cure' is found for it. Therefore there is a small
possibility that virus could infect your PC without detection (this is
the same for all anti-virus/spyware software).

To remove the spyware from your computer you may need to disable the
System Restore feature on your computer as it could be restoring the
infected file when you restart your computer. Turning this feature off
will allow you to completely remove the spyware. It is also important to
update the Anti-Spyware definition file to help ensure new threats are
handled as effectively as possible.

To remove the spyware, update the spyware definition file then disable
System Restore:

To update the virus definition:-

1. Open PCguard
2. Click My Services
3. Select Anti-Spyware
4. Click Preferences
5. Finally click Update.

To disable System Restore in order to remove this spyware.

1. Please right click on My Computer and click on Properties.
2. Click on System Restore.
3. Make sure that Turn off System Restore on All Drives is checked.
4. Click on Ok. Click Yes, when you are prompted to restart Windows.
5. Once your computer is restarted, run a Anti-Spyware scan.

If there's anything else we can help with, please let us know.

Kind regards,

Lee Grant
Econtact Support Team
Virgin Media

Tried this and problem is still there although Spyware did delete pigeon pp 'application' but still getting the pop ups.

[NSC]

Originally Posted by Chris Davo

Seems a bit strange that only people using virgin pc guard are getting this, here is another person with the same problem: http://www.bautforum.com/showthread.php?p=1018030

I don't use Virgin and I have the same problem. Has anyone else tried eTrust successfully? How do you get it?

[broxiebear1]

hi i am also on aol and after visiting this site i managed to get rid of it,i downloaded e-trust pestpatrol anti virus software it cost me $29.99 which is about £15 . it found pigeon pp no problem but i had to re start computer and scaN again to get rid of it .
its GONE and other spyware also hope this helps
broxie.

[JIMBOGOB]

My sincere thanks to forum members who advised getting eTrust Pest Patrol as the only program to get rid of Pigeon PP which was a real pain in the neck about every 2 or 3 minutes, popping up and stopping all keyboard activity.

It worked and was well worth the USD 34.49 for the upgraded version necessary. A little tricky to install, but life is not a tea-party, is it ? Cheers.

[multiskilled]

Am I missing something how did he get advice when this is his first post?

[punky]

I Presume he means this: http://www.cableforum.co.uk/board/38...l#post34339821

[Rob]

threads merged l)