avg anti virus problem

23-04-2005, 19:01

i have just removed avg free edition from my hard drive,then when i went to reinstall it it won't let me it just says that it cannot install because avg 7 is already installed.
it can't be i uninstalled it using add and remove programs.

any ideas guy's

thanks
andy 1

**David F** · 23-04-2005, 19:05

try avast till you get an a/v up and running again its free,try uninstalling in safe mode

Scrubbs · 23-04-2005, 19:07

Is the program still on start/all programs?
'cos its got it's own uninstall.
otherwise you will have to either restore and start again or search out all the bits thats left

23-04-2005, 19:10

Quote:

Originally Posted by Scrubbs

Is the program still on start/all programs?
'cos its got it's own uninstall.
otherwise you will have to either restore and start again or search out all the bits thats left

no its not on start/all programs

Paul · 23-04-2005, 19:13

How did you remove it? Sounds like something stuck in the registry.

23-04-2005, 19:19

Quote:

Originally Posted by Paul

How did you remove it? Sounds like something stuck in the registry.

i removed it using add and remove programs

Paul · 23-04-2005, 19:28

Quote:

Originally Posted by andy 1

Quote:

Originally Posted by Paul

How did you remove it? Sounds like something stuck in the registry.

i removed it using add and remove programs

Was it still running at the time? Might be worth running a registry tool to see if there are any orphan entries relating to AVG left in there.
__________________

Try system mechanic Here it's got a registry checker under the fix tab. Might work

23-04-2005, 19:52

Quote:

Originally Posted by Paul

Was it still running at the time? Might be worth running a registry tool to see if there are any orphan entries relating to AVG left in there.
__________________

Try system mechanic Here it's got a registry checker under the fix tab. Might work

tried it,no joy looks like i will have to restore it and lose all the work i've done today.

thanks for the help guys

andy

**David F** · 23-04-2005, 19:55

can't you just save all your work?? you don't lose documents history etc when you restore.You could use avast free anti virus for the time being

Flubflow · 23-04-2005, 20:00

Go into Regedit and do a find for "AVG". Remove any entries relating to AVG antivirus.
Search your hard drives for avg*.*
Remove any files/folders relating to AVG anti virus.

Paul · 23-04-2005, 21:14

might also want to search for grisoft in case avg is in a parent listing. Don't delete anything without double checking it though as the registry is a very delicate thing and your pc can be badly screwed if you get something wrong in there!

**Rob M** · 24-04-2005, 09:20

Have you tried rebooting since you removed it?

24-04-2005, 09:41

Quote:

Originally Posted by Raistlin

Have you tried rebooting since you removed it?

yes i've tried rebooting the pc,iv'e even tried restoring it to an earlier date using system restore,still can't reinstall it though.

**David F** · 24-04-2005, 09:50

if you only problem is lack of a virus scan and you have no other problems why not try Avast free edition ,as ive mentioned a couple of times in this thread, maybe i got my font set to white and im invisable

You could also try installing avg to a different directory maybe?

24-04-2005, 10:30

Quote:

Originally Posted by zinglebarb

if you only problem is lack of a virus scan and you have no other problems why not try Avast free edition ,as ive mentioned a couple of times in this thread, maybe i got my font set to white and im invisable

You could also try installing avg to a different directory maybe?

sorry zinglebarb you are not invisible and i am sorry if i've upset you it was not intended.
i've tried installing avast as you suggested but it says there could be a problem with zone alarm and i don't know how to fix it to work with zone alarm,so i uninstalled it.

andy