Quote:
Originally posted by grum1978
if a customer moves house and takes the service with them they are counted on both disconnecting and then a new customer so the figures might not be as bad as it seems 
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One way of ensuring the figures are suitably distorted.
You'd think that such customers would be "counted out" as the churn percentage appears to be the most prominent statistic ntl currently worry about.
I'm sure that as the new chappie in charge "Duffy" I think it is, with his claimed financial background, will mean even more concealed figures and cooked books to make ntl look more financially sound than they are.
*edit: thats not intended to be libelous, just financial reality in the big corporate world.