No disrespect to the above postees but if you buy a product from NTL you are asking for trouble.
I have the BT freestyle 2010, an absolutely wonderful phone I had for a year and still no problems. A very stylish device.
My previous phone was a BT DECT phone Diverse 2010 - not exactly brilliant but it did lasted several years, even taken some huge knocks.
I think the BT freestyle 2100 is a model worth considering.
I hope this helps.