Re: VIP billing never makes sense
Thanks for the reply.
I have phoned Virgin this morning and had a very long and quite frankly painful conversation with them. It seems to me that the pricing is fu*d up and all over the place-There seems to be charges all over the place that I have pointed out that are listed as included in the package I'm on. There are also extras that I have never asked for (Talk International and Talk mobile spring to mind) and again I thought that these were part of the top tier package!
I decided to downgrade from VIP to Premiere and upgrade the Talk (eve and weekend) to Talk Unlimited. Originally the lady on the other end made that a whopping £109-which is more than the VIP package I was on.
According to the website pricing it should be £62.30 plus £2.25 for caller id, but they made it £66.90 plus £2.25 for caller id!
Seriously might consider Sky in the near future as I can add a sports only package and the HD pack for the same price. A bit swings and roundabouts as of course ESPN is all free with Virgin, but then I'm an avid speedway fan and would like Premier sports as it shows Swedish Speedway on Tuesday.
All in all a massive frustrating experience in trying to sort it out!!
Still at least Virgin were effecient in removing the sports and movie channels-was done before I had even got off the phone lol