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robolots · 28-05-2012, 07:19

Ironic I think the extra charges are for the phone (bloody 0844/0845 type numbers)

If the phone is 24/7 it should be 24/7 then all these national rate numbers should be included imho!

I have been with virgin/NTL for as long as I can remember and they have always provided a decent service/product, but the costs don't ever seem to add up to what I sign up for. If it was £103.50 a month (inc rental) then fine, but it always seems way over the top. I think with the introduction of paperless billing (not just Virgin) it makes it all to easy to not check your bill properly as well.

I'm also pretty sure that there was a time when I didn't pay a line rental for the phone-or did I just dream this??

Thanks

28-05-2012, 07:19	#4
robolots cf.member Join Date: Aug 2007 Posts: 89	Re: VIP billing never makes sense Ironic I think the extra charges are for the phone (bloody 0844/0845 type numbers) If the phone is 24/7 it should be 24/7 then all these national rate numbers should be included imho! I have been with virgin/NTL for as long as I can remember and they have always provided a decent service/product, but the costs don't ever seem to add up to what I sign up for. If it was £103.50 a month (inc rental) then fine, but it always seems way over the top. I think with the introduction of paperless billing (not just Virgin) it makes it all to easy to not check your bill properly as well. I'm also pretty sure that there was a time when I didn't pay a line rental for the phone-or did I just dream this?? Thanks Last edited by robolots; 28-05-2012 at 07:49.