Had a call from India earlier this evening and was offered some upgrades and a reduced price just for being a long time customer.
Currently on VIP50 with a couple of extras;
V+ HD box
Started off by telling me i would get an immediate upgrade to 100mb rather than waiting till October at the earliest, fortunately got a Superhub (using it in modem mode only) after the last engineer visit.
Then went on to tell me they want to offer me the "Collections VIP" package which basically means i get a free Tivo100 box for the VHD box. No installation or activation charges. Not seen a mention of the Collections VIP pack on the website.
Admittedly the piece only goes down by £3 a month but worth it for the BB upgrade and extra Tivo box.