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daveeb · 19-04-2012, 19:20

Hi guys

I created a new mailbox last night (see "adding new mailbox query" a few posts below). I got an e-mail telling me it had been created and a test message which i then sent to the new (@virginmedia) account using my old pc had been received (checked via webmail). However when i try and set up the account on my new pc in thunderbird 11 on windows 7 it keeps telling me the user name or password is incorrect. I changed the auto detected googlemail pop/smtp settings to the virginmedia ones but still no joy.
Has anybody any idea what the problem could be. I fear i'm in for a long frustrating call to VM Indian division.

19-04-2012, 19:20	#1
daveeb cf.addict Join Date: Jan 2004 Posts: 147	user name or password incorrect Hi guys I created a new mailbox last night (see "adding new mailbox query" a few posts below). I got an e-mail telling me it had been created and a test message which i then sent to the new (@virginmedia) account using my old pc had been received (checked via webmail). However when i try and set up the account on my new pc in thunderbird 11 on windows 7 it keeps telling me the user name or password is incorrect. I changed the auto detected googlemail pop/smtp settings to the virginmedia ones but still no joy. Has anybody any idea what the problem could be. I fear i'm in for a long frustrating call to VM Indian division.