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Old 22-02-2012, 11:44   #7
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
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Re: Canceling contract due to price increase.

Quote:
Originally Posted by thedavid2007 View Post
I take it that the 30 days notice will be free since I had to pay a month in advance when my contract started.
No, it wouldn't be.

Your first bill is higher because it's sent out after your services are installed, so the bill covers services you've already used along with the usual advance period.

However by the time the bill is due to be paid you are mostly through the billing period covered by any bill.

So although you may get a refund depending on the billing period your final bills cover compared to when your disconnected, it's not related to any payments on your first bill
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