Originally Posted by Chrysalis
yeah the price rise should have been broken down.
I agree strongly and found I had to call customer services after recieving my letter of a rise to clear things up. My bundle is around £110 per including 50Mb broadband. The letter stated a £4.25 rise from April. After speaking to the rep on the phone I discovered my XL TV package was to go up by £2 and the 50Mb broadband service to increase by £2.25.