Originally Posted by andy_m
For £28 that they've no real prospect of retrieving? You don't just "pass" debt to a collection agency, the agency buys it from you after proper due diligence. No company will throw money away to acquire a debt of£28 when they don't even know where to go looking for it.
Don't get me wrong, the right thing for the OP to do is pay what he owes, but there will only be one loser if he doesn't, and it will not be him and I can fairly guarantee that Virgin won't compound this loss spending money on it.
Do you want to bet on that then.
I know someone who got a £25 parking fine from Liverpool council and because he thought it had been dealt with by someone he truly thought he could trust on his behalf so he thought nothing of it until a bill for £438 dropped through his letterbox from a debt collection agency.
He had no choice but to pay it as otherwise they were going to take him to court, his credit score is now pants for about the next 6 years and all for a £25 parking fine.
Are you still quite as sure now or will you still advise the OP not to pay it on the off chance Virgin Media forget about it.
The person by the way was not me, it was my daughters boyfriend who learned the hard way not to trust someone to pay his fine, and what makes it worse that person was his own mother.
My advice to anyone is to always pay your bill regardless of how much it it annoys you to ensure nothing like this ever happens to you.