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Bathboy · 13-02-2012, 15:24

Help. I have a new PC running Windows 7, and I downloaded and set up Thunderbird, and successfully set up my e mail account(@ntlworld.com). When I came to set up my wife's account(@ntlworld.com) no luck. I keep getting a message saying the usename and/or password aren't recognised(I don't ever remember setting up a separate password for her, the one used for mine as the primary account seemed to work OK in the past). However, her account still seems to function on the laptop, and I copied the settings over to the new PC thinking this would do it, but it didnt.

Also if I try to give her access via webmal on My Virgin Media, by clicking on "ADD ANOTHER POP3 MAIL ACCOUNT YOU OWN" after entering the mail address and hitting next, when I enter the e mail address and password I get "Server denied POP3 access for the given username and password."

13-02-2012, 15:24	#1
Bathboy cf.member Join Date: Aug 2005 Posts: 11	E mail account set up on new PC Help. I have a new PC running Windows 7, and I downloaded and set up Thunderbird, and successfully set up my e mail account(@ntlworld.com). When I came to set up my wife's account(@ntlworld.com) no luck. I keep getting a message saying the usename and/or password aren't recognised(I don't ever remember setting up a separate password for her, the one used for mine as the primary account seemed to work OK in the past). However, her account still seems to function on the laptop, and I copied the settings over to the new PC thinking this would do it, but it didnt. Also if I try to give her access via webmal on My Virgin Media, by clicking on "ADD ANOTHER POP3 MAIL ACCOUNT YOU OWN" after entering the mail address and hitting next, when I enter the e mail address and password I get "Server denied POP3 access for the given username and password."