Originally Posted by qasdfdsaq
That's what it's supposed to do, you're putting it in firmware recovery mode.
From his description it gets halfway and just freezes and does not go online, fairly rare but does happen at least his replacement works as it should.
---------- Post added at 22:09 ---------- Previous post was at 22:07 ----------
Originally Posted by Retrovertigo
The thing was, it would stay flashing orange and nothing else would happen (even after leaving it for 20 mins)
Received a new one this morning and it worked correctly - orange light starts to flash but releasing the reset button had it restart and all green lights come on. That plus I could actually connect to it of course.
One slightly confusing things, I had read most places that 192.168.1.1 accesses the config screen, but it was actually 192.168.0.1 that accesses the setup screens.
I have only had I think 2 fail on calls into the centre like yours, and the 192.168.0.1 is correct as I use it almost every day in work.