Quote:
Originally Posted by RobboEdin
So if you're on the other side of the discussion, that's ludicrous, as it would lead to all customers cancelling at the end of their minimum period just to become a new customer and get the incentives. Virgin Media would either rapidly go out of business or the new customer incentives would stop.
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Then it would be nice as a sign of customer good will to at least once a year give as good a customer deal as is offered to new customers..It might stop some of the complaining..Frankly apart from the BB free upgrades the occasional deals for existing customers can be farnkly disappointing.Not every VM customer wants or needs BB.