Originally Posted by Chris W
This thread is for everyone to note their good/ bad experiences with Virgin Media's customer service department.
Please vote in the poll, and if you have an additional comments please feel free to leave them here!
I've had my share of problems recently particularly with TiVo
All my calls to support have been excellent, I have been helped, guided and calmed down by very cheerful helpful folk,
I can't speak to highly of all the staff I have spoke to in particular those that work in CEO's office , totally professional and I do believe they actually care
So That's been my experience and I have made many calls over he past 2 months