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DABhand · 23-04-2011, 15:45

To be honest and I may be wrong, but it is possible someone cloned your modem's MAC address and is using it on a chipped modem.

If it is indeed the case, normally I would say get a replacement modem put in for yourself. Of course being registered blind it would be nice of them to get a technician to do it for you as the underside print is hard to see. But.. and a big but.. the 50mb modems no longer are available which would mean you would have to go on a superhub.

Most people don't like the superhub, but it also is a router built in, which comes with it's own firewall. Of course this can be turned off so it just acts as a modem (which I am led to believe from other posts from people who have one).

It is certainly worth trying since you're not a heavy user, and bad days for the customer support who told you to go for 50mb when you don't need it.

23-04-2011, 15:45	#13
DABhand cf.geek Join Date: Feb 2007 Posts: 572	Re: mystery traffic To be honest and I may be wrong, but it is possible someone cloned your modem's MAC address and is using it on a chipped modem. If it is indeed the case, normally I would say get a replacement modem put in for yourself. Of course being registered blind it would be nice of them to get a technician to do it for you as the underside print is hard to see. But.. and a big but.. the 50mb modems no longer are available which would mean you would have to go on a superhub. Most people don't like the superhub, but it also is a router built in, which comes with it's own firewall. Of course this can be turned off so it just acts as a modem (which I am led to believe from other posts from people who have one). It is certainly worth trying since you're not a heavy user, and bad days for the customer support who told you to go for 50mb when you don't need it.