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abigail · 20-09-2010, 11:26

I used to be with BT (not Infinity) and their service was hopeless, went to Talk talk for three years and then transferred to VM cable service 2 months ago for a faster service. VM has been good but deteriorated over past 2 weeks . This weekend I had no service at all in peak hours...rang their Customer Service as one does lol. Overseas call centre who after normal inane questions said 'there is a problem in your area' but couldn't tell me what the problem was or when it would be fixed. My niece lives 5 mins drive from me...no probs with her connection but tv reception has been daggy all week. So...would I recommend VM over BT? As far as I can see, they are all as bad as one and other. Once you have signed up with them, you may as well sing for information when you have a problem.

20-09-2010, 11:26	#57
abigail cf.member Join Date: Sep 2010 Posts: 2	Re: BT Infinity VS VM Cable I used to be with BT (not Infinity) and their service was hopeless, went to Talk talk for three years and then transferred to VM cable service 2 months ago for a faster service. VM has been good but deteriorated over past 2 weeks . This weekend I had no service at all in peak hours...rang their Customer Service as one does lol. Overseas call centre who after normal inane questions said 'there is a problem in your area' but couldn't tell me what the problem was or when it would be fixed. My niece lives 5 mins drive from me...no probs with her connection but tv reception has been daggy all week. So...would I recommend VM over BT? As far as I can see, they are all as bad as one and other. Once you have signed up with them, you may as well sing for information when you have a problem.