Quote:
Originally Posted by robert_w_harris
It happened again yesterday we lost Telco/TV/Broadband about 18:00hrs and it was still off at midnight. That's twice in seven days we have lost all services. Rang faults this morning to find out whats going on, only to be told that there was no info on the system as the problem allegedly occurred yesterday. Surely somebody must know whats going on, there must surely be a historical log of events on the system. Any info would be much appreciated.
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I refer to my previous post
---------- Post added at 15:18 ---------- Previous post was at 15:16 ----------
Quote:
Originally Posted by madnutter0102
We also had a total loss of service in the glasgow area from midnight wednesday till 3.30pm friday 10th sept.
Both tv + internet were down, no explanation or nothing.
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We ahad a fibre break in the Glasgow area. You would have got a service status message when you called through.
also it would have been detailed on the Status Page.
HTH