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ntl.wotcha · 10-09-2010, 11:38

OK this is driving me up the wall so any assistance would be appreciated.

My wife has been using Windows 7 Live Mail client with VM email set to use POP. This works fine, no complaints, but she has recently got a HTC desire smart phone so thought it would be a good idea to convert everything to IMAP rather than POP.

I've created a new account in Windows Live Mail to use IMAP and it's synched up and created a number of new folders however the functionality of WLM and VM email system under IMAP seems to be at odds !

1. Deleting emails within WLM places it in the "deleted items" folder which is really just a Tag on the VM side. So when you empty the deleted items the tag is stripped on VM and the email goes into the "All mail" folder. The only way I can get this to work sensibly is delete the item in WLM and then move the email from the deleted items folder to the bin folder. But I then have to login to VM to "empty" the bin. It's a bit clunky to say the least.

2. Junk mail is a similar disaster as the WLM filtering seems to be more keen than the VM filters. whenever the WLM synchs the spam folder it shifts everything back to Junk Email folder on WLM.

But if I turn off the junk filter in WLM I am left with junk in my inbox that VM is not catching in spam. What to do ?

So what options to get this working smoothly ? Can I change the delete function in WLM to move things to bin rather than deleted items ? Can I set WLM junk filter to move items to spam rather than it's own junk folder ?

Suggestion ? Or am I better off going back to POP ?

I've read the suggested settings on the VM page but frankly it seems a bit half baked.

10-09-2010, 11:38	#1
ntl.wotcha cf.addict Join Date: May 2004 Posts: 308	Windows Live Mail, Virgin Media & IMAP OK this is driving me up the wall so any assistance would be appreciated. My wife has been using Windows 7 Live Mail client with VM email set to use POP. This works fine, no complaints, but she has recently got a HTC desire smart phone so thought it would be a good idea to convert everything to IMAP rather than POP. I've created a new account in Windows Live Mail to use IMAP and it's synched up and created a number of new folders however the functionality of WLM and VM email system under IMAP seems to be at odds ! 1. Deleting emails within WLM places it in the "deleted items" folder which is really just a Tag on the VM side. So when you empty the deleted items the tag is stripped on VM and the email goes into the "All mail" folder. The only way I can get this to work sensibly is delete the item in WLM and then move the email from the deleted items folder to the bin folder. But I then have to login to VM to "empty" the bin. It's a bit clunky to say the least. 2. Junk mail is a similar disaster as the WLM filtering seems to be more keen than the VM filters. whenever the WLM synchs the spam folder it shifts everything back to Junk Email folder on WLM. But if I turn off the junk filter in WLM I am left with junk in my inbox that VM is not catching in spam. What to do ? So what options to get this working smoothly ? Can I change the delete function in WLM to move things to bin rather than deleted items ? Can I set WLM junk filter to move items to spam rather than it's own junk folder ? Suggestion ? Or am I better off going back to POP ? I've read the suggested settings on the VM page but frankly it seems a bit half baked.