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Old 07-09-2010, 22:59   #34
ian@huth
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Join Date: Jun 2003
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Re: Virgin Bad value?

I know a lot of companies, Government Departments, etc that automatically record all calls. Once the call is terminated there is the option to archive or delete the call. In a number of centres pressing the archive button forwards the recording to a section leader / manager for the final decision on archiving.
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