Quote:
Originally Posted by ian1969uk
The email response I got doesn't sound like it was a fault:
Dear Ian, thanks very much for getting in touch with us, we appreciate hearing feedback from our customers. The use of ad spots in the music video section of the on demand service is part of a test that we announced a long time ago. We will of course consider all the feedback we have received, both positive and negative, and determine how best to address this issue going forward. Please rest assured that we take all customer feedback seriously and we value your loyalty.
Thanks and regards,
Cindy
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When we first started getting complaints, it was assumed by some that it was part of the roll-out of ads on VOD, this was later corrected and the statement from VM internally says that it was not intended for MOD.
This was quickly rectified on Saturday once the error was apparent.
HTH