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ian1969uk · 06-09-2010, 22:43

The email response I got doesn't sound like it was a fault:

Dear Ian, thanks very much for getting in touch with us, we appreciate hearing feedback from our customers. The use of ad spots in the music video section of the on demand service is part of a test that we announced a long time ago. We will of course consider all the feedback we have received, both positive and negative, and determine how best to address this issue going forward. Please rest assured that we take all customer feedback seriously and we value your loyalty.

Thanks and regards,
Cindy

06-09-2010, 22:43	#22
ian1969uk cf.addict Join Date: Oct 2006 Posts: 120	Re: Adverts on Music on Demand?! The email response I got doesn't sound like it was a fault: Dear Ian, thanks very much for getting in touch with us, we appreciate hearing feedback from our customers. The use of ad spots in the music video section of the on demand service is part of a test that we announced a long time ago. We will of course consider all the feedback we have received, both positive and negative, and determine how best to address this issue going forward. Please rest assured that we take all customer feedback seriously and we value your loyalty. Thanks and regards, Cindy