Thread: DSL lamp lit, Internet lamp not
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Old 06-09-2010, 16:58   #6
kwikbreaks
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Re: DSL lamp lit, Internet lamp not
With ADSL there are two stages to getting a connection.
First your modem/router has to establish sync with the kit in the phone exchange - usually you'll first see a led blinking when the signal from the exchange is detected and then it goes solid once sync is established.

After that a session has to be established with your ISP which will involve validating the login credentials and end up with you being allocated an IP address.

It will be that second bit that is failing and you'll need to complain to your ISP about it if it happens regularly.
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