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rcheeseman · 05-09-2010, 00:42

I am no longer with the company, but I'll just say that I left for unrelated reasons. I was aware of the radialpoint project and the lack of communication offered to the ex pc help staff - it's just the way BC operate. Why should they care about the CSR's once the project is signed and sealed? They were then surplus to requirements, the idea was that the Glasgow site would have plenty of others as feed. No need to reward those involved. CSR's are disposable, just bums on seats! Like you say, if the face matches...

The takeover of BC should be interesting for those still there. Let's see what the upcoming clearout does. It is long overdue.

05-09-2010, 00:42	#30
rcheeseman Mole Join Date: Sep 2010 Posts: 1	Re: Digital Home Support from Virginmedia I am no longer with the company, but I'll just say that I left for unrelated reasons. I was aware of the radialpoint project and the lack of communication offered to the ex pc help staff - it's just the way BC operate. Why should they care about the CSR's once the project is signed and sealed? They were then surplus to requirements, the idea was that the Glasgow site would have plenty of others as feed. No need to reward those involved. CSR's are disposable, just bums on seats! Like you say, if the face matches... The takeover of BC should be interesting for those still there. Let's see what the upcoming clearout does. It is long overdue.