Cable Forum - View Single Post - ive had enough and its time to take action constant drop-outs!!! no help!!!

caph · 04-09-2010, 22:13

You can lodge a complaint with CISAS. They're the OFCOM adjudication service and you can also put in a claim for financial compensation too. You can lodge your complaint online with them as long as your first complaint to VM was at least 8 weeks ago. VM definitely take notice when you do this, they did when I went through CISAS and I ended up with about £300 compensation and all my problems fixed (after about a year!). I can't guarantee that it will sort all your problems though!

04-09-2010, 22:13	#2
caph cf.geek Join Date: Jun 2007 Posts: 554	Re: ive had enough and its time to take action constant drop-outs!!! no help!!! You can lodge a complaint with CISAS. They're the OFCOM adjudication service and you can also put in a claim for financial compensation too. You can lodge your complaint online with them as long as your first complaint to VM was at least 8 weeks ago. VM definitely take notice when you do this, they did when I went through CISAS and I ended up with about £300 compensation and all my problems fixed (after about a year!). I can't guarantee that it will sort all your problems though!